Please sign to help us ask the City of Ottawa and OC transpo for a more equitable accessible service!
We are fighting for equity with the Para Transpo booking system which currently requires users to book their rides a day in advance and cancel a minimum of 3 hours in advance or incur penalties. People often find themselves waiting on hold for 2+ hours, and have no other option. We have asked the city to expedite the creation of a smartphone application and website that will help clear up the phone lines.
It is time to speak up, speak out, and speak against these issues!
We, the undersigned, demand the following from City Council and OC Transpo:
- A report about online booking for Para Transpo, including a draft plan for implementation and the key components of an online booking system, be presented by OC Transpo staff to the Transit Commission at its meeting in September 2019;
- The online booking system be fully functioning and operational for Para Transpo customers not later than end of 2020; and
- Fifty per cent of seats available to be booked on Para should be saved for people using the online booking application, and 50% for those who use the phone service, so as to allow for everyone to access these services. To be changed accordingly, reviewed quarterly.
By signing this petition, I hereby acknowledge that this petition will become a public document at the City of Ottawa and that all information contained in it will be subject to the scrutiny of the City, and will be publicly available. Questions about the collection and disclosure of personal information contained in this petition should be directed to the City Clerk, 110 Laurier Avenue, Ottawa, Ontario, K1P 1J1.
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